Shipping policy
Please allow clothing purchases 7-10 business days to be processed and shipped.
Please allow CD purchases 10-15 business days to be processed and shipped. Manufactured in the United Kingdom via elasticStage.
- For eligible EU orders (maximum three records per parcel and total value under £135 / €150), we ship using IOSS (Import One Stop Shop).
When shipped under IOSS:
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- Your local EU VAT is prepaid at checkout
- The parcel should arrive without additional VAT charges
- The shipping label includes our IOSS number
If you are incorrectly asked to pay VAT again, show your invoice confirming VAT was already paid under IOSS.
- For destinations outside the UK and EU:
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- Prices are shown without VAT at checkout
- Your local customs authority may apply import VAT, duties, or handling fees upon arrival
These charges depend on your country’s rules and value thresholds.